Driving down 280 last Tuesday, I hear a small thud. Immediately, I saw it. It was a nice spherical dime-sized crack on the brand new windshield on the passenger side.
Let me say that again. A brand new windshield replaced less than 25 days ago.
After fretting about the dime-sized crack for several days, I finally found the gump to call the auto glass repair that did my earlier windshield replacement.
Does the limited warranty cover this crack? I timidly asked.
No. the CSR responded.
Ok, thanks. I timidly said and hung up. I hate making phone calls like this.
About 6 hours later, I returned to my car parked on Alma Street in Palo Alto. My car honked back at me when I unlocked it. It meant only one thing. That something happened to the carâ€”something or someone had tripped off the security system.
The last time that this happened was when the windshield broke in early October. As I got into the driver’s seat, to my horror, it was exactly that.
The windshield was cracked. Again. Nearly in the same place, but close to the windshield wipers in a great spider web bigger than a dollar bill. I wanted to laugh in irony. Of course, the windshield would need to be replaced, eliminating the dime-sized crack.
I grumbled as I called my parents…and my insurance company.